About Metcalfe Resorts
Discover the story behind Ottawa's premier luxury boutique hotel, where heritage meets modern elegance.
Our Story
Since opening our doors, Metcalfe Resorts has been synonymous with luxury, comfort, and exceptional hospitality in the heart of Canada's capital. Our historic building, originally constructed in 1928, has been meticulously restored to blend architectural heritage with contemporary sophistication.
Located at the prestigious address of 101 Metcalfe Street, we offer our guests an unparalleled experience in downtown Ottawa. Our commitment to excellence extends beyond our elegantly appointed rooms to encompass every aspect of your stay, from personalized concierge services to world-class dining experiences.
At Metcalfe Resorts, we believe that true luxury lies in the details. Every element of our hotel has been carefully curated to create an atmosphere of refined elegance, ensuring that each guest feels welcomed, valued, and inspired throughout their visit to our beautiful city.
World-Class Amenities
Experience luxury and comfort with our comprehensive range of premium hotel amenities and services.
Complimentary Wi-Fi
Stay connected with high-speed internet access throughout the hotel, perfect for business and leisure travelers.
24/7 Fitness Center
Maintain your fitness routine with our state-of-the-art gym equipment and wellness facilities.
Fine Dining Restaurant
Savor exceptional cuisine at our signature restaurant, featuring locally sourced ingredients and innovative dishes.
Valet Parking
Convenient and secure valet parking service available 24/7 for our valued guests.
Concierge Services
Our knowledgeable concierge team is here to enhance your Ottawa experience with personalized recommendations.
Event Facilities
Host memorable events in our elegant meeting rooms and event spaces, perfect for business or celebrations.
Prime Downtown Location
Metcalfe Resorts enjoys an enviable position in the heart of downtown Ottawa, placing you within walking distance of the city's most iconic attractions and cultural landmarks. Our central location offers unparalleled convenience for both business and leisure travelers.
Step outside our doors and find yourself immersed in Canada's rich political and cultural heritage, with Parliament Hill, the Rideau Canal, and the vibrant ByWard Market all just minutes away.
- Parliament Hill - 5 minute walk
- Rideau Canal UNESCO World Heritage Site - 2 minutes
- ByWard Market - 3 minute walk
- National Arts Centre - 4 minute walk
- University of Ottawa - 10 minutes
- Ottawa Train Station - 15 minutes by car
Meet Our Team
Our dedicated team of hospitality professionals is committed to making your stay exceptional.
Sarah Mitchell
General Manager
With over 15 years in luxury hospitality, Sarah ensures every guest receives personalized attention and exceptional service.
James Rodriguez
Head Concierge
James's extensive knowledge of Ottawa and passion for hospitality make him the perfect guide for exploring our beautiful city.
Marie Dubois
Executive Chef
Marie brings innovative culinary artistry to our restaurant, crafting memorable dining experiences with locally sourced ingredients.
Our Commitment
At Metcalfe Resorts, we are dedicated to excellence in every aspect of our operations.
Environmental Responsibility
We are committed to sustainable practices, from energy-efficient systems to locally sourced amenities. Our green initiatives help preserve Ottawa's natural beauty for future generations while providing luxury without compromise.
Community Partnership
As proud members of the Ottawa community, we actively support local businesses, artists, and cultural initiatives. We believe in giving back to the city that has welcomed us with open arms.
Service Excellence
Our team undergoes continuous training to ensure the highest standards of service. We anticipate your needs and exceed your expectations, creating memorable experiences that last long after your stay.
Safety & Security
Your safety and security are our top priorities. We maintain the highest standards of cleanliness, health protocols, and security measures to ensure your peace of mind throughout your stay.